Are there any return shipping fees?Updated 2 months ago

Return Shipping Costs

At The Purest Co, we strive to provide a smooth and fair return process.

1. Returns Due to Our Error or Defective Products

✅ We Cover the Return Shipping

• If you receive a defective, damaged, or incorrect item, we will cover the return shipping costs.
• Your satisfaction is our priority, and we will work quickly to resolve any issues.

2. Customer-Initiated Returns

🚚 Return Fee Applies

• If you wish to return a product due to a change of mind or personal preference, the return shipping fee will be the responsibility of the customer.
• We appreciate your understanding and encourage you to review product details before purchasing.

If you have any questions, feel free to reach out to our customer support team: [email protected] via email or live chat.