Late or missing refundsUpdated 2 months ago

Steps to Take If You Haven’t Received a Refund

📌 1. Check Your Bank Account:
Review your bank account to verify if the refund has been processed. Some banks may take several business days to reflect the transaction.

📌 2. Contact Your Credit Card Company:
If you used a credit card, reach out to your provider for details on pending refunds or transactions.

📌 3. Allow for Processing Time:
Refund processing times vary based on your payment method and financial institution. Please allow sufficient time for the refund to be posted before taking further action.

📌 4. Reach Out to Us:
If you have completed these steps and still haven’t received your refund, contact us at [email protected] or via live chat. Our support team will assist you promptly.

📝 Important Note:
For orders or subscription renewals canceled within an hour of placement, the transaction may appear as a reversal on your statement, meaning the payment is returned immediately and no charge is reflected. Please check your bank statement history for confirmation.